SR
Siobhan R

1 reviews | Active since Jan 2014

06 Apr 2021, 10:39

Cell C is a joke

Does Cell C even know what customer service is? I have been trying since December 2020 to get a debit order activated on my account. I have tried 5 times to get this resolved, have provided my bank details on each occasion, and still you cannot get this implemented! I now want to cancel my contract as it is at the end of the term, and even this is turning out to be an impossible mission. Can somebody please assist me - I need to be rid of this problem once and for all.

0
Replies (1)
Cell C
Cell C's reply06 Apr 2021, 13:58
Official
Good day Siobhan
 
Thank you for contacting us. 

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

We have referred your query to our team who will be able to assist. 

Please expect our call. 

^YM