Cell C is a joke

I recently relocated, and since the move I have experienced extremely poor network coverage with Cell C. I am unable to maintain a stable connection and often have to move to specific spots within my home just to access Wi-Fi or mobile signal.

In addition, when attempting to contact the Cell C call centre for assistance, my calls are answered by the automated system, which only provides the welcome message and then remains silent for several minutes. It later asks whether I am still on the line and subsequently drops the call without offering any service options.

This situation has become highly inconvenient and unacceptable. I kindly request that this matter be investigated urgently and that a network coverage fault be logged for my new location. I would also appreciate clear communication and assistance regarding possible resolutions.