AH
Adele H

1 reviews | Active since Sept 2011

25 Jan 2018, 13:49

Cell c is a joke!!!!!!!

Where have you ever find that after 2 years of having a contract with cellc and now when you need to upgrade they tell you that you can not get a upgrade i have to "DOWNGRADE". Had an iphone 6s 64gig now they tell me i can get an iphone 6s 16gig. What is the use of an upgrade if you have to take the same phone or even below that. Cell C customer service do not call back or help at all.

Avoid taking a contract with Cell C.

0
Replies (2)
Cell C
Cell C's reply25 Jan 2018, 15:02
Official

Good afternoon Adele

Thank you for notifying us of the above.

Sincere apologies for the unsatisfactory service and inconvenience caused. We will get one of our team members to look into this matter and assist.

We want all our customers to be given proper service.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply26 Jan 2018, 08:37
Official

Maropeng has been in contact with you to assist and advise on a way forward regarding this matter.

Regards
Cell C | PN

Best regards,