TB
Tiaan B

1 reviews | Active since Aug 2016

04 Aug 2016, 10:18

Cell C is a joke

<p>Firstly just look at the general consensus regarding Cell C's service delivery.</p> <p> </p> <p>Secondly: the platform for making complaints is a total joke. Naturally a company will set out a platform dedicated for resolving customer complaints. But with this joke of an entity you literally have to beg and follow up a million times on a complaint just to be heard. And no one is EVER HELD ACCOUNTABLE for any incompetence.</p> <p> </p> <p>God knows I'm more looking forward to leaving Cell C than I am of celibrating my Birthday and Cristmas this year.</p> <p> </p> <p>If anyone reads this PLEASE FOR YOUR OWN SAKE DON'T EVER EVEN CONSIDER CELL C - EVEN IF THEY OFFER TO PAY YOU TO JOIN THEM, DON'T!!!!!!!!!!!!!!!!!!!!!!!!</p>

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Replies (1)
Cell C
Cell C's reply04 Aug 2016, 10:31
Official

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you and assist with this matter.

Regards
Cell C | PN

Best regards,