MK
Marothi K
1 reviews | Active since Feb 2023
10 Feb 2023, 11:37
Cell C is a corporate level ****
Cell C called me and offered me a Black Friday special contract with a phone and watch. They gave me the wrong contract and only delivered the phone. I have since tried to get the contract cancelled so they can give me a new contract but no-one is willing to assist. NEVER EVER TAKE A CONTRACT with Cell C and never give them your money under any circumstances. In the past year or so there's been some weird kind of changes there and they've become a ******** organisation that will utilize any means to **** people.
Helpful (0)
Replies (9)0
Replies (9)MK
Marothi K's updateReviewer Update
10 Feb 2023, 11:58Their Private Reply:
Hi Marothi
We are in receipt of your complaint and apologize for the service you have experienced.
Our support team will contact you and assist.
Hi Marothi
We are in receipt of your complaint and apologize for the service you have experienced.
Our support team will contact you and assist.
MK
Marothi K's update10 Feb 2023, 11:58
Reviewer Update
Their Private Reply:
Hi Marothi
We are in receipt of your complaint and apologize for the service you have experienced.
Our support team will contact you and assist.
Hi Marothi
We are in receipt of your complaint and apologize for the service you have experienced.
Our support team will contact you and assist.
MK
Marothi K's updateReviewer Update
10 Feb 2023, 14:07Cell C:
A case has been created, you will be contacted within 24- 48 working hours.
A case has been created, you will be contacted within 24- 48 working hours.
MK
Marothi K's update10 Feb 2023, 14:07
Reviewer Update
Cell C:
A case has been created, you will be contacted within 24- 48 working hours.
A case has been created, you will be contacted within 24- 48 working hours.
Cell C's replyOfficial
10 Feb 2023, 15:14Our team is working on resolving your matter, we'll be in touch to assist.
^MN
^MN
Cell C's reply10 Feb 2023, 15:14
Official
Our team is working on resolving your matter, we'll be in touch to assist.
^MN
^MN
MK
Marothi K's updateReviewer Update
10 Feb 2023, 15:18Cell C:
Our team is working on resolving your matter, we'll be in touch to assist.
Our team is working on resolving your matter, we'll be in touch to assist.
MK
Marothi K's update10 Feb 2023, 15:18
Reviewer Update
Cell C:
Our team is working on resolving your matter, we'll be in touch to assist.
Our team is working on resolving your matter, we'll be in touch to assist.
MK
Marothi K's updateReviewer Update
10 Feb 2023, 15:47Me:
Here's another case number for a replacement device: **********
Here's another case number for a replacement device: **********
MK
Marothi K's update10 Feb 2023, 15:47
Reviewer Update
Me:
Here's another case number for a replacement device: **********
Here's another case number for a replacement device: **********
MK
Marothi K's updateReviewer Update
10 Feb 2023, 16:21Cell C:
Indeed, our team will contact you to assist.
Indeed, our team will contact you to assist.
MK
Marothi K's update10 Feb 2023, 16:21
Reviewer Update
Cell C:
Indeed, our team will contact you to assist.
Indeed, our team will contact you to assist.
MK
Marothi K's updateReviewer Update
16 Feb 2023, 11:02I was contacted, and assisted to cancel the contract so that I can get another one. But no-one is contacting me to help me with the contract that I agreed to. No-one has even bothered to listen to the recording of the initial offer that I was made and I agreed to. Please give me the contract that I agreed to: 24 month contract @ R449pm with a Galaxy A33 5G and Galaxy 5 Watch 40mm!
MK
Marothi K's update16 Feb 2023, 11:02
Reviewer Update
I was contacted, and assisted to cancel the contract so that I can get another one. But no-one is contacting me to help me with the contract that I agreed to. No-one has even bothered to listen to the recording of the initial offer that I was made and I agreed to. Please give me the contract that I agreed to: 24 month contract @ R449pm with a Galaxy A33 5G and Galaxy 5 Watch 40mm!
MK
Marothi K's updateReviewer Update
16 Feb 2023, 11:59On 2023/02/14 at 11:20 I spoke to Tsholofelo from "Sales Inbound". He promised me that he would get either get Kutloano or Mhlengi who are managers in "Sales Outbound" to contact me. I have not heard from either of them.
How long are you going to continue to give me the run around Cell C?
How long are you going to continue to give me the run around Cell C?
MK
Marothi K's update16 Feb 2023, 11:59
Reviewer Update
On 2023/02/14 at 11:20 I spoke to Tsholofelo from "Sales Inbound". He promised me that he would get either get Kutloano or Mhlengi who are managers in "Sales Outbound" to contact me. I have not heard from either of them.
How long are you going to continue to give me the run around Cell C?
How long are you going to continue to give me the run around Cell C?
Cell C's replyOfficial
16 Feb 2023, 14:09 Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We will get our team to contact you and assist with your query,
Regards,
^TM
We will get our team to contact you and assist with your query,
Regards,
^TM
Cell C's reply16 Feb 2023, 14:09
Official
Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far.
We will get our team to contact you and assist with your query,
Regards,
^TM
We will get our team to contact you and assist with your query,
Regards,
^TM