1 reviews | Active since Jan 2015
CELL C IS A COMPLETE WASTE OF TIME.
So after months of trying to upgrade from our existing contract to a new one with Cell C we have been left with no choice but to actually just cancel the account.<br> <br> As cell C claims *** has been taken to Legal for 'late payments' or some other nonsense when actually the contact has always been paid via payfast and the Cell C accountants could not locate the payment. (NOT OUR PROBLEM) We have always gone into Blue Route/Canal Walk to fax pop.<br> <br> We have spoken to Legal (Which took us hours to get hold of) who said they cannot see anything on their system, and advise that we pay 3 months payments on time and then they may be able to do something, The contract has already technically ended. Why would we want to continue paying for an old phone? We owe cell C nothing so this is just a waste of time. We might as well go to 8ta or Vodacom and start fresh.<br> <br> After being with Cell C for years, we are disgusted by the service.
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
