RD
Roegn D

1 reviews | Active since Apr 2020

05 Aug 2021, 15:53

CELL C is a casino

YOUR CLOWN OF A CONSULTANT PUT THE PHONE DOWN ON ME.

I AM GIVING YOU TILL 5PAM TOMORROW GET SOMEONE TO CALL ME.

I WILL THEN BE CANCELLING MY FIBRE LINE AND CELL CONTRACT.

I AM SICK AND TIERD OF BEING **********.

I WILL ONLY SPEAK TO A RELATIONSHIP MANAGER. OTHERWISE DON’T BOTHER WASTING MY TIME.

From: Roegn Dane Sent: Monday, 02 August 2021 12:11 To: *** Subject: Overcharged and statement request: *** Importance: High

Hi

1. Send me my statement for the above line and send it to me every month before my debit date. I get nothing from you and this 100th time I have asked!

2. I see you debited R432,99??? Why??? This should be R337,99pm. I hope for your sake that you have not added that R95 additional cost for what I don’t know because its serves no purpose for me. I made this VERY VERY explicit when I upgraded my line. SO you can either refund me the money of debit me next month R242,99. I will not accept anything less or I will cancel my contract. OH AND IN CASE YOU FORGET AS YOU ALWAYS LIKE TO DO. MAKE SURE YOU REMOVE THE R95 GOING FORWARD.

I await your response & ratification in writing.

And don’t keeping me waiting cos then I will also simply cancel my line.

R Dane

0
Replies (1)
Cell C
Cell C's reply05 Aug 2021, 16:14
Official
Hi Roegn Dane
Thank you for contacting Cell C. 

We regret to hear about the unpleasant experience. 

Our team will be in touch to provide assistance. 

Regards
^MP