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Mahali M
1 reviews | Active since Sept 2020
10 Jan 2026, 09:52
Cell C is a ****
I buy airtime via the CELLC app and fine money out from my account and no airtime received from Cell C and I call in and I am told that the bank has not released the funds and call the bank money has been released and they say it might take up to 24hours to release the airtime and mind you I am in an emergency.Cell C is a **** and they do this all the time is just that today I thought that I will never leave this matter.
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Cell C's replyOfficial
10 Jan 2026, 10:04Dear Mahali M,
Thank you for contacting Cell C. We sincerely apologize for the inconvenience and frustration you’ve experienced while purchasing airtime via the Cell C app. We understand how important this is, especially during an emergency, and regret the disruption caused.
Your case will be escalated immediately for investigation. Kindly refer to your DM for further assistance.
Regards,
Cell C | LD
Thank you for contacting Cell C. We sincerely apologize for the inconvenience and frustration you’ve experienced while purchasing airtime via the Cell C app. We understand how important this is, especially during an emergency, and regret the disruption caused.
Your case will be escalated immediately for investigation. Kindly refer to your DM for further assistance.
Regards,
Cell C | LD
Cell C's reply10 Jan 2026, 10:04
Official
Dear Mahali M,
Thank you for contacting Cell C. We sincerely apologize for the inconvenience and frustration you’ve experienced while purchasing airtime via the Cell C app. We understand how important this is, especially during an emergency, and regret the disruption caused.
Your case will be escalated immediately for investigation. Kindly refer to your DM for further assistance.
Regards,
Cell C | LD
Thank you for contacting Cell C. We sincerely apologize for the inconvenience and frustration you’ve experienced while purchasing airtime via the Cell C app. We understand how important this is, especially during an emergency, and regret the disruption caused.
Your case will be escalated immediately for investigation. Kindly refer to your DM for further assistance.
Regards,
Cell C | LD