HM
Happy M
1 reviews | Active since Nov 2021
06 Mar 2024, 10:06
Cell C is ***********
I gave Cell C a 30 days cancellation for my contract which they say they don’t have a record of. They refuse to pull recorded calls yet they advise that all calls are recorded. They now want me to pay R710 for their incompetence. My case number is *** and I shall wait till Jesus comes for the case to be resolved and close.
I don’t recommend Cell C, use their services at your own risk.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
06 Mar 2024, 10:28Dear Happy Mahlangu
Thank you for bringing this to our attention. That is definitely not the type of service we aspire to provide. Apologize for the unpleasant experience.
We are sorry to hear that you'll like to cancel your cellphone contract with us. Is there something that we are perhaps not doing?
Please do expect our call within 24 hours.
Cell C | NT
Thank you for bringing this to our attention. That is definitely not the type of service we aspire to provide. Apologize for the unpleasant experience.
We are sorry to hear that you'll like to cancel your cellphone contract with us. Is there something that we are perhaps not doing?
Please do expect our call within 24 hours.
Cell C | NT
Cell C's reply06 Mar 2024, 10:28
Official
Dear Happy Mahlangu
Thank you for bringing this to our attention. That is definitely not the type of service we aspire to provide. Apologize for the unpleasant experience.
We are sorry to hear that you'll like to cancel your cellphone contract with us. Is there something that we are perhaps not doing?
Please do expect our call within 24 hours.
Cell C | NT
Thank you for bringing this to our attention. That is definitely not the type of service we aspire to provide. Apologize for the unpleasant experience.
We are sorry to hear that you'll like to cancel your cellphone contract with us. Is there something that we are perhaps not doing?
Please do expect our call within 24 hours.
Cell C | NT
HM
Happy M's updateReviewer Update
06 Mar 2024, 11:57Kindly attend to my case number, retrieve my call made on the 25/01/2024 advising of the cancellation
HM
Happy M's update06 Mar 2024, 11:57
Reviewer Update
Kindly attend to my case number, retrieve my call made on the 25/01/2024 advising of the cancellation
Cell C's replyOfficial
06 Mar 2024, 18:38Our team has been attempting to contact you to no avail, please provide an alternative number and convenient time to contact you.
Cell C | NH
Cell C | NH
Cell C's reply06 Mar 2024, 18:38
Official
Our team has been attempting to contact you to no avail, please provide an alternative number and convenient time to contact you.
Cell C | NH
Cell C | NH