Cell C is ****

A single star is way too much for Cell C. I changed employement in April, I called them along with everyone that debits my account to change the debit date - Everyone was able to change the date to the 25th on their systems but Cell C changed it to the last day of the month and then to the 26th not the 25th. I discovered this error when i was already in arreas and it took anothe two le months just to solve it. On the 15th November they tried to debit my account again, with no authorisation from me to debit on that day. I called them only to discover that I again owe them an access of R3000 - I have caught up with what I was owing them, du to their neglegence and incompetence in October or September and nobody knows where this amount comes from but im promised the error will be fixed and im given a reference number. I email them again quoting the reference number and they say the amount I owe is an early cancelation fee but there are not records of my request to cancel my contract. All I know is that one contract was to come to the end of 24 months around about this time next year. If anyone at Cell C cares to read to the end, here are the reference numbers ***, ***