1 reviews | Active since Jun 2017

01 Jun 2017, 08:42

Cell C is ****!

<p>Yesterday 31.05.17 at 14:30pm I bought R30 Cell C airtime, keeping in mind that I still had about R11 before I purchased the R30, then I bought the R12 whatsapp bundle that Cell C offers , which left me with about R24 worth of airtime, which i didnt make use of besides purchasing the whatsapp bundle.</p> <p>Then at 17:20 pm I checked the airtime and all the airtime was gone including the free data I received when purchasing the Cell C airtime.</p> <p>Then at 17:29 exactly I purchased another R30 airtime, keeping in mind that I did not use any of the free data and I never made any phone calls as well, and when i checked the airtime again it was all gone, I dont even want to purchase airtime anymore because whats the use if I was not able to make use of the airtime in the first place. this is seriously ****, I will take my services elsewhere!</p> <p>I want my airtime bac****</p>

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Replies (2)
Cell C
Cell C's reply01 Jun 2017, 08:53
Official

Hi Claudia

We have referred this matter to one of our team members for assistance. Do expect communication.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply01 Jun 2017, 14:36
Official

Derrick confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN

Best regards,