KB
Kashveer B

1 reviews | Active since Jan 2019

09 Oct 2023, 09:27

Cell C ******ion on its Poor Customers!!!

I called Cell C Last Month & Cancelled 3 of my cell phone accounts However I get an email for the accounts I cancelled and paid off telling me I owe again which I have paid The Account number is *** Numbers linked that have been cancelled and paid for is *** & *** which was told to me by the Social Media dept. of Cell C that the final payment will be in the end of September and come End of October I wont be paying for these number however the bill I received is for an amount of R566.94!!! Now why am I paying if these numbers have been cancelled

Cell C confirmed that the last payment will at the end of September

Please call me back as this is now ******ion and it is a poor example of a company so claims to have won best provider !!!

My number is ***

0
Replies (1)
Cell C
Cell C's reply09 Oct 2023, 09:43
Official
Dear Kashveer Bipraj,
Thank you for reaching out to us.

Kindly be advised that the invoice of R566.94 is not a bill but a disconnection credit. We have escalated your query and our Team will contact you within 24-48 working hours to further assist.

Regards
^GN