1 reviews | Active since Feb 2017

29 Jan 2019, 11:27

Cell C invade my privacy

I would like to express my dissapointment at cell c for invading my privacy. They went in to my records without notifying me or even asking my permission.

I believe we as South Africans have the right to privacy if any information has to be accessed it has to done with you knowing and giving permission to the company.

Be careful these companies like cell c go in to your account and information without getting your full permission

0
Replies (4)
Cell C
Cell C's reply29 Jan 2019, 11:58
Official
Good morning George

In terms of the information used for security questions it is based on the XDS system which comes directly from the credit bureaus and not from our IT department. 

Regards 
Cell C | PN 

's update29 Jan 2019, 12:06
Reviewer Update
Dear Cell c Do you know what my complaint is about why are do reply about credit bureaus did you take the time to see what my complaint is about.
's update31 Jan 2019, 09:55
Reviewer Update
Section 14 of the South African Constitution, which protects the right to privacy, reads as follows: Everyone has the right to privacy, which includes the right not to have: (a) Their person or home searched; (b) Their property searched; (c) Their possessions seized; or (d) The privacy of their communications infringed ...
's update31 Jan 2019, 09:58
Reviewer Update
this is the constitution of this country which gives me and to everyone who live in the country the right to privacy who gave you the right to go into my communication