Cell C Internet service is *******

<p>On the 29-03-2016 I took out a Smartdata Postpaid 5GB contract with Cell C.</p> <p>From day one the service has been substandard. The internet connection stays connected for 3 to 5 minutes at a time then looses signal and has to be rebooted.</p> <p>During times when the connection is ok, the data transfer is very slow, or the sides only open partially.</p> <p>I have been to the Cell C centre at Hemingway’s in East London on 4 occasions and each time the consultant made changes to the sim card, which did not work. On the 3rd of October a case was opened – Ref.No ********** 008-. I received a call from Cell C the next day and the consultant tried to guide me through a set up which in the end did not work. I was also advised that the area where I live has not the full Cell C service and was given another phone no to phone which I did the next day.</p> <p>I again was guided through a set up which again did not work.</p> <p>I phoned that no again on the 5th and the same thing happened. The lady did ask me to try the sim card in different devices, but that had the same result. With the next call I got the best advice: The problem is my usage limit. I must apply to have that limit increased and that would solve the problem.</p> <p>Cell C, how many more times do I have to listen to bull**** stories.</p> <p>I request that Cell C cancel my contract with no cancellation fees.</p>