1 reviews | Active since May 2014
Cell c internet connection
<p>I've been having internet connection problems since last week Wednesday... i have been calling the cell c call centre since and I’ve been asked to change settings and stuff on my phone every time i get home i don’t have internet connectivity when i called back again on Thursday night i was told that they will send technicians to my area I’ve been a cellc customer for over 10 years and this is the type of service i get i will never recommend cell c to anyone i want to port out my number how can one not have internet connection for more than 4 days</p> <p> </p>
Hi Natasha
Thank you for posting to us.
We do apologise for the inconvenience caused to you.
Our team will be calling you to assist further.
^BM
Best regards,
Hi Natasha
Thank you for posting to us.
We do apologise for the inconvenience caused to you.
Our team will be calling you to assist further.
^BM
Best regards,
will be waiting for the call
will be waiting for the call
so a consultant calls me back telling me to do the same settings i have been doing since Thursday when i asked him how is its going to work this time around if the issue is affecting the area i still in if i have been doing the same thing since thursday but still no joy he said maybe it will work i must just try it and didn’t want to give me the opportunity to speak i am porting my number out and so is the rest of my family and friends i have no choice thanks cellc for the ********** service
so a consultant calls me back telling me to do the same settings i have been doing since Thursday when i asked him how is its going to work this time around if the issue is affecting the area i still in if i have been doing the same thing since thursday but still no joy he said maybe it will work i must just try it and didn’t want to give me the opportunity to speak i am porting my number out and so is the rest of my family and friends i have no choice thanks cellc for the ********** service
Apologies for the manner inc which this matter was handled and for all the inconvenience caused. As per feedback there was a general data issue a few days ago and our data networks support team is handling this issue.
Regards
Cell C | PN
Best regards,
Apologies for the manner inc which this matter was handled and for all the inconvenience caused. As per feedback there was a general data issue a few days ago and our data networks support team is handling this issue.
Regards
Cell C | PN
Best regards,
still had the same problem when i got home yesterday......i am in the processing of porting my number out so dont bother yourselves anymore the worst customer service award should go to you guys . Thanks for nothing
still had the same problem when i got home yesterday......i am in the processing of porting my number out so dont bother yourselves anymore the worst customer service award should go to you guys . Thanks for nothing