Cell C Internet

I have just called in to Customer Care as I have network issues. I'm getting a download speed of 3.7mbps and an upload speed of 0.43mbps.

I spoke to a lady named Bonolo Tshweu and then a guy named Katleko and he did not provide me with his last name. She was supposed to transfer me to the tech department but I got put back on the customer service queue, he then hung up on me. I spoke to another lady named Ntombi Mo***eng and she advised that she is aware that cell c customers, especially those who are on contract, are having network issues however, she can't assist me, she cannot transfer me to the tech department and she does not have a time frame as to when the issue will be fixed.

So now we need to pay for services we cannot use, just like services with the government. It's absolute ****