Cell C insurance & simcard delivery

<p>Dear Hello Peter,</p> <p> </p> <p>I feel so mis sold when I took out my contract with Cell C, I ordered a new contract which was to include a data SIM card. I only received the phone with one simcard, I enquired this with Cell C for the past 3-4 months with no success instead I'm passed from one department to the other with different information. The last customer service agent I spoke to told me to buy a non RICA SIM card and visit the cell c store to do a simswap and that's chargeable at R150 but it's not my fault I never received SIM. I don't receive statements and don't know what I'm paying for, I now recently lost my phone and all along thought I was on insurance but that wasn't included as well after I agreed to having it. I really feel my right as a consumer has been taken away. </p> <p> </p> <p>:(</p> <p> </p>