MM
Mogafe M
1 reviews | Active since Aug 2022
24 Aug 2024, 09:21
Cell C insurance lack of communication
My phone was replaced while under warranty, Cell C did not replace the insurance details and now they refuse to update as I have been calling to check if everything is updated
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
24 Aug 2024, 09:43Dear Mogafe Mokaba,
Thank you for reaching out to Cell C.
We apologize for the inconvenience you've encountered with updating your insurance details. We understand how frustrating this situation must be and appreciate you bringing it to our attention.We will liaise with our Device Insurance team to ensure your query is investigated and resolved as quickly as possible. We will be in contact with you.
Kind regards,
Cell C | NZ
Thank you for reaching out to Cell C.
We apologize for the inconvenience you've encountered with updating your insurance details. We understand how frustrating this situation must be and appreciate you bringing it to our attention.We will liaise with our Device Insurance team to ensure your query is investigated and resolved as quickly as possible. We will be in contact with you.
Kind regards,
Cell C | NZ
Cell C's reply24 Aug 2024, 09:43
Official
Dear Mogafe Mokaba,
Thank you for reaching out to Cell C.
We apologize for the inconvenience you've encountered with updating your insurance details. We understand how frustrating this situation must be and appreciate you bringing it to our attention.We will liaise with our Device Insurance team to ensure your query is investigated and resolved as quickly as possible. We will be in contact with you.
Kind regards,
Cell C | NZ
Thank you for reaching out to Cell C.
We apologize for the inconvenience you've encountered with updating your insurance details. We understand how frustrating this situation must be and appreciate you bringing it to our attention.We will liaise with our Device Insurance team to ensure your query is investigated and resolved as quickly as possible. We will be in contact with you.
Kind regards,
Cell C | NZ