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pmokgohlwe P
1 reviews | Active since Nov 2016
12 Jul 2024, 11:11
Cell c insurance
I've been waiting for underwriter feedback for over a month, I regret ever having a device insurance with this company, you pay premiums every month without fail but they'll fail you when claiming
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pmokgohlwe P's updateReviewer Update
12 Jul 2024, 13:24So it'll take 3 months to finish all the process if I don't get my phone by the 24th of this month am not paying any premium of the contract and of the insurance, you can keep your phone I'll use that money to buy another phone because it's ridiculous to pay for something that I don't have. And don't harrass me with debt calls
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pmokgohlwe P's update12 Jul 2024, 13:24
Reviewer Update
So it'll take 3 months to finish all the process if I don't get my phone by the 24th of this month am not paying any premium of the contract and of the insurance, you can keep your phone I'll use that money to buy another phone because it's ridiculous to pay for something that I don't have. And don't harrass me with debt calls
Cell C's replyOfficial
12 Jul 2024, 13:39We understand your frustration regarding the duration of your insurance claim process. Please accept our sincere apologies for any inconvenience caused.
Our Team will follow up with Device Insurance and ensure that you receive an update on the status of your claim.
Thank you for your understanding and patience.
Regards,
Cell C | TM
Thank you for your understanding and patience.
Regards,
Cell C | TM
Cell C's reply12 Jul 2024, 13:39
Official
We understand your frustration regarding the duration of your insurance claim process. Please accept our sincere apologies for any inconvenience caused.
Our Team will follow up with Device Insurance and ensure that you receive an update on the status of your claim.
Thank you for your understanding and patience.
Regards,
Cell C | TM
Thank you for your understanding and patience.
Regards,
Cell C | TM