Cell c insurance

<p>I failed to make a payment on my contract last month. They debited for both months in my bank account month end on April but my number was not unblocked. I tried calling customer service yesterday with no luck and sent an e-mail to customer services I have not been contacted. I called again this morning and was told I'm being transferred to the relevant department I was on hold for over an hour until my phone battery went flat with no one helping me.</p>