Cell C *****ing their prepaid clients

I think Cell C is bankrupt. They are *****ing the prepaid accounts and keeping the contract accounts "online" I bought a prepaid data bundle of 200gb in January 2019..... Had no issues, other than intermittent signal drop. A few weeks back, my sim was offline for approx 5 days, but then came back online. A week back, it went offline again... this time the signal indicated No Service. Went to Cell C store, who confirmed that the system reflects approx 40gb unused, but that I had to do a sim swop, but that couldn't be done for reason unknown to me. Had to give the last 5 calls made on that sim, which they have but I couldn't give as I wipe the info weekly.... So, to me it appears that the Cell C directors are *****ing from their very own clients to ensure that they still receive their overpaid salaries, benefits..... I certain hope that the Cell C staff get paid for putting up with all this BS Please people, be very careful doing business with Cell C..... a blind person can see what's going on here. Where's the industry Ombudsman..... what are they doing about it. They cannot deny not knowing about these problems. This problem is widespread, throughout SA. TIA