HP-vW
Heidi Pfeifer - van Wyk
1 reviews | Active since Oct 2013
03 Oct 2023, 13:08
Cell C *****ing from the poor
Cell C decided to change my monthly account from R262.09 to R678.99. I was not consulted about this. This is unacceptable and I expect this matter to be resolved ASAP!!!
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Replies (2)HP-vW
Heidi Pfeifer - van Wyk's updateReviewer Update
03 Oct 2023, 13:09Please contact me on ***
HP-vW
Heidi Pfeifer - van Wyk's update03 Oct 2023, 13:09
Reviewer Update
Please contact me on ***
Cell C's replyOfficial
03 Oct 2023, 13:16Dear Heidi Pfeifer - van Wyk,
Thank you for reaching out to us.
We sincerely apologize for the unpleasant experience. Please note that we have escalated your query to our Team and one of our consultants will contact you within 24-48 working hours to provide assistance.
Regards
^GN
Thank you for reaching out to us.
We sincerely apologize for the unpleasant experience. Please note that we have escalated your query to our Team and one of our consultants will contact you within 24-48 working hours to provide assistance.
Regards
^GN
Best regards,
Cell C's reply03 Oct 2023, 13:16
Official
Dear Heidi Pfeifer - van Wyk,
Thank you for reaching out to us.
We sincerely apologize for the unpleasant experience. Please note that we have escalated your query to our Team and one of our consultants will contact you within 24-48 working hours to provide assistance.
Regards
^GN
Thank you for reaching out to us.
We sincerely apologize for the unpleasant experience. Please note that we have escalated your query to our Team and one of our consultants will contact you within 24-48 working hours to provide assistance.
Regards
^GN
Best regards,