MC
Michael C
1 reviews | Active since Nov 2014
27 Nov 2023, 12:05
Cell C ineptitude still top of the pile..!
After weeks of fighting with Cell C and their erratic debit orders, inept call Centre Agents, general arrogance and bad attitude, I finally got the correct amount due on my account I paid the outstanding amount or R653,39 on the 8th of November.
I mailed the POP to Cell C immediately, and called and informed the of said payment.
Do you think the harassment has stopped-NO..!
I have had call from Cell C and Nimble (both companies need to send their call Centre Agents on some intensive customer interaction training..!) almost on a daily basis!
Sorry not good enough.
Helpful (0)
Replies (2)0
Replies (2)MC
Michael C's updateReviewer Update
27 Nov 2023, 14:03Did you get in touch - yes!
Was it professionally handled and resolved - no!
Didn’t expect anything less…
Was it professionally handled and resolved - no!
Didn’t expect anything less…
MC
Michael C's update27 Nov 2023, 14:03
Reviewer Update
Did you get in touch - yes!
Was it professionally handled and resolved - no!
Didn’t expect anything less…
Was it professionally handled and resolved - no!
Didn’t expect anything less…
Cell C's replyOfficial
27 Nov 2023, 15:05Dear Michael
We have requested a call back from our Support Team .
They will call you to assist further.
Regards
Cell C | TD
We have requested a call back from our Support Team .
They will call you to assist further.
Regards
Cell C | TD
Cell C's reply27 Nov 2023, 15:05
Official
Dear Michael
We have requested a call back from our Support Team .
They will call you to assist further.
Regards
Cell C | TD
We have requested a call back from our Support Team .
They will call you to assist further.
Regards
Cell C | TD
