MC
Michael C

1 reviews | Active since Nov 2014

27 Nov 2023, 12:05

Cell C ineptitude still top of the pile..!

After weeks of fighting with Cell C and their erratic debit orders, inept call Centre Agents, general arrogance and bad attitude, I finally got the correct amount due on my account I paid the outstanding amount or R653,39 on the 8th of November.

I mailed the POP to Cell C immediately, and called and informed the of said payment.

Do you think the harassment has stopped-NO..!

I have had call from Cell C and Nimble (both companies need to send their call Centre Agents on some intensive customer interaction training..!) almost on a daily basis!

Sorry not good enough.

0
Replies (2)
MC
Michael C's update27 Nov 2023, 14:03
Reviewer Update
Did you get in touch - yes!

Was it professionally handled and resolved - no!

Didn’t expect anything less…
Cell C
Cell C's reply27 Nov 2023, 15:05
Official
Dear Michael

We have requested a call back from our Support Team . 

They will call you to assist further.

Regards
Cell C | TD