EA
Elite A

1 reviews | Active since Mar 2009

05 Oct 2018, 11:47

Cell C INEFFICIENT client service

I have been attempting to comnduct a sinple sim swap for my elderly mother who does not speak English and having spoken to 4 different people none can assist! In todays day and age you would think Cell C who is a COMMUNICATION company would have better efficiency at communication s****s. Well done - MTN just got a new client

0
Replies (1)
Cell C
Cell C's reply05 Oct 2018, 12:06
Official

Good afternoon Elsa

We have requested one of our consultants to contact you and assist with this matter.

Alternatively, you can visit any of our stores with your mother, bring along your her ID, proof of residence and have the SIM swap done at the store.

Regards
Cell C | PN

Best regards,