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Precious M
1 reviews | Active since Aug 2020
01 Mar 2023, 13:43
Cell C increased my contract amount with no explanation
Cell C “made a business decision” to increase our contract amount , how is this fair on us as Cell C customers, we signed a contract and I agreed to a specific contract amount, but it suddenly increased, how fair is that what about my affordability??? I just feel it’s not fair.
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Cell C's replyOfficial
01 Mar 2023, 14:13Dear Precious
Thank you for contacting Cell C regarding your account.
Please receive our apologies for the unpleasant experience received thus far, despite our best effort to keep the prices unchanged the rising of input costs has necessitated the increase, our products and service however remain competitive.
We appreciate your understanding and continued support.
^MN
Thank you for contacting Cell C regarding your account.
Please receive our apologies for the unpleasant experience received thus far, despite our best effort to keep the prices unchanged the rising of input costs has necessitated the increase, our products and service however remain competitive.
We appreciate your understanding and continued support.
^MN
Cell C's reply01 Mar 2023, 14:13
Official
Dear Precious
Thank you for contacting Cell C regarding your account.
Please receive our apologies for the unpleasant experience received thus far, despite our best effort to keep the prices unchanged the rising of input costs has necessitated the increase, our products and service however remain competitive.
We appreciate your understanding and continued support.
^MN
Thank you for contacting Cell C regarding your account.
Please receive our apologies for the unpleasant experience received thus far, despite our best effort to keep the prices unchanged the rising of input costs has necessitated the increase, our products and service however remain competitive.
We appreciate your understanding and continued support.
^MN