Cell C Incorrectly Billing Clients

I received an sms from my bank stating that Cell C debited my account for R3475.85 on the 31/01/2015. My bill has never been more then R1300.00 . I contacted Cell C Customer care and spoke to Tumelo Bopape who looked into my account and advised thaty there was a Data charge for approximately R2400.00 which I disputed as I have a Telkom ADSL line and always use wifi. Besides Tumelo confirmed that I receive 400mb of data every month which is part of my contract and for the month of February I had 700+mb of data as all my data from the month before was not used and was carried over to the current month. Tumelo also advised on the recorded call that Cell C would investigate the incorrect billing and debit and get back to me within 3-4 hours which they have not. Tumelo provided me with a reference number ***. I now understand why the people of SA claim that Cell C is the worst cellular service provider.<br> <br>