Cell C - *********** - STAY AWAY!!

If you see Cell C - RUN AWAY!!! I would rather be without a cellphone than having a contract with them. There are no cell c shops in Bloemfontein or any nearby places. So, if you have a problem, you must phone them. The people working at customer care, don't want to or don't have the ability to understand more complicated requests, or at least 80% of them. For 2 days, I have spent HOURS on the phone trying to explain what I want and what the first *********** consultant whom I spoke to did, which was NOT what I requested. She did a number change, when I asked for the specific number to become a pre-paid number and the benefits (free minutes & data) to be carried over to a new cell c number/sim card. Now, the initial number does not exist anymore. That is a number for business, so for 3 days now, nobody can come through on that number. As there was not a single soul working there that can help me, they said a supervisor will call me back.. still waiting though... and apparently, I will be paying for the incorrect number change. If someone from Cell C is reading this, please provide me with the contact details of someone who has a brain and can correct this or I will go out of my way to spread the word of how bad your service are. And please retrieve the recorded conversations. Maybe that is why you are failing as a company. Sorry for those working there who is actually trying.