RH
RENE H
1 reviews | Active since Jul 2011
07 Sept 2020, 19:34
Cell C *********** staff
When I upgraded I took insurance out on both devices. The agent put me on the wrong insurance for both devices and added Sim cover which I have not asked for. I then complained and this was apparently resolved i was put on the correct insurance. Now I receive my bill and I am being charged for the Sim cover and the incorrect insurance!!!! Fix this or will block the debit order and go to every social media platform about this!!!!! I am sick and tired of the *********** staff there!
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
07 Sept 2020, 20:25Hi Rene
We will make certain that this matter is sorted. Do expect communication.
^PN
We will make certain that this matter is sorted. Do expect communication.
^PN
Cell C's reply07 Sept 2020, 20:25
Official
Hi Rene
We will make certain that this matter is sorted. Do expect communication.
^PN
We will make certain that this matter is sorted. Do expect communication.
^PN
RH
RENE H's updateReviewer Update
09 Sept 2020, 09:56I HAVE STILL NOT BEEN ASSISTED WITH THIS????!!!!!!!
RH
RENE H's update09 Sept 2020, 09:56
Reviewer Update
I HAVE STILL NOT BEEN ASSISTED WITH THIS????!!!!!!!
RH
RENE H's updateReviewer Update
01 Oct 2020, 05:05Where is my refund???!? This has been going on since the 7th September??!!! My debit order came off today. I am. Not leaving this here!!!!!!!!!!!!
RH
RENE H's update01 Oct 2020, 05:05
Reviewer Update
Where is my refund???!? This has been going on since the 7th September??!!! My debit order came off today. I am. Not leaving this here!!!!!!!!!!!!