MN
Michelle N

1 reviews | Active since Apr 2016

15 Apr 2016, 15:45

Cell C *********** Staff

Having to repeatedly tell some one you are not interest in upgrading your contract. I have received about 15 calls from Cell C call centre offering me an upgrade and every time I inform that I am leaving the country and I don't want to upgrade my contract. Sometimes i get multiple calls on 1 day.I have asked multiple consultants to please put a note that informs them of the reason and yet ever 2-3 days i get a call from cell C. When i ask if a note has been added on the system I get told no and I am getting fed up repeating myself. So the next call i get from Cell C would be to cancel my contract. Because apparently the staff working at Cell C is ***********. How difficult is it to put a note on the system?

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Replies (1)
Cell C
Cell C's reply15 Apr 2016, 16:00
Official
Hello MNel1203,

Thank you for posting to us.

We will ensure that a note is added on the system. Do expect communication from one of our team members during the course of the day, confirming that the above has been actioned.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,