TM
Thuso M

1 reviews | Active since May 2021

23 Jun 2021, 11:03

Cell C *********** service provider

Even after writing on this platform last month, and all the abuse and delay tactics I received from April to cancel my contract, when I finally thought the nightmare and abuse from you was over I get an email notification that I owe you. How can a paid up contract still be in arrears. Your employees called me to confirm that the matter was resolved, just to call again yesterday for clarification only to be told I still need to pay. You have a great wat of ruining a person's credit score. Maybe you should amend your T&C's to lifetime contract, atleast we will be made aware of what we are getting ourselves into before signing up. This is violation of my consumer rights by all means. I did not give you problems when paying, why harassing me when I need to cancel. I followed procedure and called to.make a 30 days cancelation notice. What more does one have to do to get this done.

You are full of empty promises and all you.care about is your reputation and not customer satisfaction.

0
Replies (1)
Cell C
Cell C's reply23 Jun 2021, 13:24
Official
Good day Thuso 

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.

 We would like the opportunity to talk and investigate your feedback further.

Please expect our call.

^YM