Cell C *********** service provider

On the 24th of Jan 2019 I made a payment on my data contract with Cell C unfortunately I used the wrong reference number. On the 29th of Jan 2019 I emailed the proof of payment with the correct reference number to ********** and to **********

I received an reply thanking me for the proof of payment and that a cell c agent will contact me within 24 to 48 hours up until today the 5to of Feb 2019 no agent has contacted me and my attempts to get my data line up and running again is for nothing by phoning the customer care line on 135 is a waste of time there is not one agent in that call center that is capable of doing there job.

So payment made proof received by Cell C and on data what needs to be done

Thanks Kelvin Nondabula for the written correspondence in providing me with a reference number and that is where your responsibilities stop I think