cell c *********** service

I have been trying to resolve my billing issue since February 2020 and am not getting any responses.

Ref nos for complaint lodged are ;

*** ***

My bill for February was +-R8500. I have queried the reason for such a high bill and requested for the recording of my call to activate international roaming. I was quite specific in stating that I need to cap at an amount of R1000. Based on this request, it is impossible for me to receive a bill of R8500.

I have telephone recording with your employees for further trying to resolve this matter but am not receiving any feedback.