Cell C incompetency is a disaster
Still waiting for Cell C to reconnect me.. My account was handed over.. I paid this Nudebt company.. Who ensured me an email was sent to Cell C to rectify.. I am not surprised that Cell C is running into major problems cause the staff is ***********. My goodness... It's not rocket science to reconcile payments which you have proof from.. It is atrocious the level of service we are subjected to at these call centre's..
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Replies (3)
Cell C's replyOfficial
02 Oct 2020, 18:21Good day Christina
Thank you for reaching out to us.
Your payment is not reflecting on our side. Please forward us the email with the proof of payment at ***.
^SM
Thank you for reaching out to us.
Your payment is not reflecting on our side. Please forward us the email with the proof of payment at ***.
^SM
Best regards,
Cell C's reply02 Oct 2020, 18:21
Official
Good day Christina
Thank you for reaching out to us.
Your payment is not reflecting on our side. Please forward us the email with the proof of payment at ***.
^SM
Thank you for reaching out to us.
Your payment is not reflecting on our side. Please forward us the email with the proof of payment at ***.
^SM
Best regards,
's updateReviewer Update
03 Oct 2020, 11:53Oh well I've sent you proof of payment to the email provided yesterday.. Guess what??? Threatening message again this morning.. Is there not one *********** person working at Cell C or should I go via the CEO... ****IT
's update03 Oct 2020, 11:53
Reviewer Update
Oh well I've sent you proof of payment to the email provided yesterday.. Guess what??? Threatening message again this morning.. Is there not one *********** person working at Cell C or should I go via the CEO... ****IT
's updateReviewer Update
05 Oct 2020, 11:17today is Monday 5 October.. no one has come back to me.. phoned Nudebt.. I was told the payment is reflecting on their side, but it will take 7 days to reflect on CELL C account.. and he cannot explain to me why it will take 7 days.. its protocol.. so yes.. this is the level of service we have to deal with.. its a disgrace..
's update05 Oct 2020, 11:17
Reviewer Update
today is Monday 5 October.. no one has come back to me.. phoned Nudebt.. I was told the payment is reflecting on their side, but it will take 7 days to reflect on CELL C account.. and he cannot explain to me why it will take 7 days.. its protocol.. so yes.. this is the level of service we have to deal with.. its a disgrace..