BZ
Brilliant Z

1 reviews | Active since Oct 2019

20 Oct 2022, 09:09

Cell C incompetence has cost me a lifetime opportunity..worst company ever

Had a query with Cell C in 2020 they resolved it and removed the accounts on the credit bureau as their fired *********** trainee was behind the problem. Now all of a sudden the account has been listed 2 years later costing me an opportunity of a lifetime. Tried calling to no avail

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Replies (16)
BZ
Brilliant Z's update21 Oct 2022, 11:08
Reviewer Update
Can I be called urgently I send you my details on the email you sent.i have limited time.once Again you have spoilt things for me Cell C..I am so disappointed and I gave my details yesterday already ..have been calling your call center who weren't interested in helping me. I even gave you a second chance after the troubles I went through with you in 2020..2021 I supported your business again..2022 you are about to rob me of the best opportunity of a life time by selling a debt that was resolved to Nimble group
BZ
Brilliant Z's update21 Oct 2022, 18:29
Reviewer Update
I used ***. you gave me an email address instead of checking your emails you ask me my email again your incompetence will cost me more time from getting feedback..I sent on your Facebook and Instagram page they acknowledged the receipt of the Documents but you again you are still asking what email address I used couldn't you check your inbox or it's your delay tactic.Cell C stop this.
BZ
Brilliant Z's update22 Oct 2022, 07:07
Reviewer Update
Again you are being ***********. The information you requested here was previously sent to you company and they gave a turn around time of 24 to 48 hours.Then you come back with a different turn around time have you no processes in time.

You know what Cell C has cost me because of this its unacceptable cell c guess you are not taking me serious

Regretting why I supported your busines after the 2020 scandal.i forgave and moved on because I was advised it's not what cell c does but the trainee who assisted me was the cause and many complaints were raised and was fired.

She is not there but Cell C is still *****ing me up and costing me a lifetime opportunity.

Resolve this asap.remove the listing.Cell C is the worst company ever.
BZ
Brilliant Z's update24 Oct 2022, 10:20
Reviewer Update
Still waiting on Cell C who has gone Awol
BZ
Brilliant Z's update24 Oct 2022, 13:37
Reviewer Update
Can I be contacted
BZ
Brilliant Z's update24 Oct 2022, 15:28
Reviewer Update
When will I be contacted?My Patience is running out.i am yet again about to lose an important opportunity because of Cell C
BZ
Brilliant Z's update24 Oct 2022, 15:44
Reviewer Update
Looks like the Ombudsman will be the go to people for you don't want to be civil in dealing with this matter.
BZ
Brilliant Z's update25 Oct 2022, 09:03
Reviewer Update
Am i going to be assisted?Cell C are you willing to solve this?
BZ
Brilliant Z's update25 Oct 2022, 13:51
Reviewer Update
Time is ticking ..day about to end ..you should have sent the paid up letter yesterday..till now Nothing..are you going to send it??Do you know the harm you are causing.i am giving you guys till end of today or IL take this further. Looks like you don't care.
BZ
Brilliant Z's update26 Oct 2022, 03:05
Reviewer Update
So you will now ignore me and not even send the paid up letter.Cell C once Again you have done your worst.Cost me an opportunity of a lifetime. No one even called me even after requested to be called in platforms. Please cancel all services I have with you I don't want anything that links me up with you and will tell the world how pathetic you guys are...poor service you render..worst complaint resolution team..bad network...the only thing cell c is good at is ignoring their clients and never keeping up to their turn around time.empty promises is Cell C accolade.
BZ
Brilliant Z's update31 Oct 2022, 09:59
Reviewer Update
Till date no response. How long will you do this Cell C
BZ
Brilliant Z's update08 Nov 2022, 11:55
Reviewer Update
I was called yesterday by Irene tried to call her back yo get the feedback to no avail..the wait is getting the worst of me.Can I be contacted asap
BZ
Brilliant Z's update11 Nov 2022, 15:03
Reviewer Update
I'm still waiting for Irene's call she gave her word that I will be sent a letter and she will call today before 12.now it's 13 and she is silent. You have no regard for your clients.
BZ
Brilliant Z's update14 Nov 2022, 09:55
Reviewer Update
Will Irene ever call?she said she is dealing with my query from the ombudsman but still she makes empty promises. You have no regard for the ombudsman..you have no regard for your clients. Follow up with her to call me today actual fact now.Cell C is the worst..your complaints resolutions team is the worst..your service is the worst. WHAT ARE YOU GOOD AT?
BZ
Brilliant Z's update15 Nov 2022, 09:27
Reviewer Update
Cell C you are unbelievable till date your staff has not contacted me.She called last week Thursday to say it has resolved ,Friday she will send the letter before 12 and call me.Till now Irene has not send the letter nor call me..I asked your Facebook team to ask Irene to call me I ddnt even follow up cause Irene said she was assigned my ombudsman query only to hear that the query is not finalized it's by Davenport branch. I want that recording cause now Cell C is messing around with me.The nerve to call me and lie.its been months now go up and about with Cell C and their lies.Why you have no regard for your clients
BZ
Brilliant Z's update16 Nov 2022, 14:21
Reviewer Update
Will Irene ever call