Cell C Incompetence

I am a Brand new Customer with Cell C Business. My experience , with this Cell C has been shocking since I opened a Business Account with them beginning Feb 2023.

I finally received my new hand set yesterday, only to find out it was not the device ordered as per the Purchase order, which was sent to them.

I have in the last 24 hours called their EXCLUSIVE Business department 14 times to attempt to resolve the issue. Even though they have sent me a handset, they are unable to find me on their computer system.

The ladies at the Call Centre are very friendly, but after 14 calls one starts getting very impatient, when nothing is being resolved. No one replies to emaill or phone calls as promised.

DISGUSTING start to a new business relationship.

I have been polite and considerate, but now losing patience