Cell C incompetence and ignorance

The absolute worst and inconsistent Service Provider ever!!!

Cannot even get a simple debit order right for more than 2 months in a row. After escalation to the client executive office in November '21, assurance was provided in January that the debit order is now in place. They get it right for 2 months, then change the payment method to cash again. No debit order request in month 3 and after speaking to the call centre, they did not run it, but simply lock lines. Cell C stores unable to assist, Call center offline, no response to calls or e-mails for over 3 months. The explanation from the store is System issues, yet Cell C does not care that they have cut off a single living pensioner, the week before Easter Weekend (for the 3rd time in less than 6 months) All efforts to have it corrected, during the entire week miserably failed. Store advice is to contact the Call centre again and request to have the debit order run again, but even if manually paid the lines will only be reconnected after the weekend. (Still unable to reach the call centre!!)

Absolutely ridiculous that this is how they treat their customers, due to THEIR OWN ignorance and incompetence This is the last that Cell C sees me, my family or any company contracts!