1 reviews | Active since Nov 2023
Cell C Incompetence
Cell C will continue to get poor ratings until it delivers the services for which the public are paying . When your LTE drops you several times a day and cuts of your emergency connection to your business, your email and your sick relatives for 6 months into a new contract, then they must expect escalation to the Ombudsman department. If customers must hire private companies to sort out their lack of service then they must pay the account. Too many *********** workers covering up with desperate measures to connect with non functioning towers which leave you without service all night is unacceptable. I do not want another reference number, I want the service for which I am paying or they must cancel the contract and refund.
Thank you for reaching out to us.
We truly understand how frustrating this must be, and we’re really sorry for the experience you’ve had. Reliable connectivity is essential, and this is definitely not the experience we want for you. The matter has been forwarded to our team and one of our dedicated team members will contact you soon to assist.
Regards,
Cell C | TN
Thank you for reaching out to us.
We truly understand how frustrating this must be, and we’re really sorry for the experience you’ve had. Reliable connectivity is essential, and this is definitely not the experience we want for you. The matter has been forwarded to our team and one of our dedicated team members will contact you soon to assist.
Regards,
Cell C | TN
We attempted to contact you at [phone number] but were unable to connect as the call went to voicemail.
We understand that you would like to speak with someone who has expertise in your query. Please note that our team is well-equipped to assist with your concern, and we are happy to ensure your query is handled by the appropriate specialist.
Kindly provide more details regarding your specific concerns so we can assign the best-suited representative to assist you effectively. Alternatively, please confirm a suitable time for us to reach out to you.
Looking forward to your response.
Regards,
Cell C | TM
We attempted to contact you at [phone number] but were unable to connect as the call went to voicemail.
We understand that you would like to speak with someone who has expertise in your query. Please note that our team is well-equipped to assist with your concern, and we are happy to ensure your query is handled by the appropriate specialist.
Kindly provide more details regarding your specific concerns so we can assign the best-suited representative to assist you effectively. Alternatively, please confirm a suitable time for us to reach out to you.
Looking forward to your response.
Regards,
Cell C | TM