Cell C incompetence

In September 2023 Cell C put an amount of R865 on my account and tried to take double the amount from my Bank account ever since they tried to take extra money every month like in February 2024 I eft the payment on 2 February 2024 and on 3 February 2024 they phoned me and asked if I had paid the installment over to them I said that I had and on 3 February 2024 they still try to take the money I already paid from my bank account then on 6 February 2024 they tried to take another amount of R244.00 from my banking account on Thursday 22 February 2024 I spoke to them in the phone but they can't understand that the problem is on their side not mine further in December or January my installment increased with plus minus R23.00 and they did not informed me of the increase so couldn't made provision for the extra amount on my installment but is paid the extra amount in February.

To me it seems that they are a bunch of *********** idiots that can't do a Bank reconciliation and can't even read their own statements if I could I would have put on here all the proof of their incompetncy I have all the statements and proof of payment ever since the begining of the contract.

I'm sick and tired of trying to explain the problem that they created to a bunch on imbeciles.