CELL C INCOMPETANCE.

In April 2024 I was overcharged on my account which was rectified immediately, as they acknowledge a " glitch " in their system. May 2024 they deducted the same amount which was higher than the invoice amount!!!!!! I then contacted them via email and telephonically, only to be told that the incorrect amount would be paid in in 7 days, obviously this never happened. Again the process of telephone calls and emails, only to be informed that the problem has been "escalated"??? Emails come back saying that this is a duplicated email and that a person from CELL C would contact me within 2 days, still nothing. My concern is that on the 1 st June 2024 the next stop order is due and the previous problem still exists. TOTAL INCOMPENTSY.