Cell C incompetance

Last September I purchased a Sony Xperia C from Cell C, Walmer Park, Port Elizabeth. Being a Vodacom customer previously, I decided to make the change to Cell C (worst idea).<br> <br> Approx 4 weeks ago my new cellphone became unresponsive in the middle of a conversation. The phone was still on but was completely frozen. I restarted the phone a few times but the problem remained. The next day I took the phone in to the Cell C branch I purchased the phone from. Cell C sent the phone to their technicians in Joburg for repairs. Three weeks later they contacted me and told me my phone was not repairable due to liquid damage \perhaps"a cause being \""moisture\"" in the air(?) (my phone has never had water damage or been close to water). I can only assume they were lying because I took my phone into another company who took just TWO DAYS to fix my so called \""unfixable\"" phone.<br> <br> Cell C wasted 3 weeks of my time and blatantly **** to me. I was without a phone (still under warranty) for a month"