Cell C incompertenc

6 month ago I post on this site and my problem has not been resolved.

In January 2021 Cell C offered me an incorrect pocket router contract. After spending many hours on call center offered numerous contracts.

Eventually I cancelled my contract. Cell c debited me for 3 months after cancellation.

Cell C says all calls are recorded but can not get my recording where I cancelled. They have handed me to there lawyers for a contract I cancelled.

I was debited 3 months for something I did not take.

When I go to the store they say they cannot do anything and it must be done via the call center.

I really don't no what to do at this point.