NS
Naomi S

1 reviews | Active since Apr 2016

10 Oct 2016, 11:29

Cell C in breach of contract

<p>I took out two contracts with CellC where my monthly amount for this contract is R269,00 pm. I have been receiving bills from over R600+ a month. I did contact them and asked them to place a limit on both contracts where I was assured that it was done. Again I received an outrageous account amount. I want copies of my contracts emailed to me immediately to ********** As a consumer I know my rights and is being taken advantage of. I also would like to cancel both accounts with cellc. I also want to be refunded amounts paid over the arranged amount of my contract. I did not agree on paying R600+ every month I signed for a contract for the amount of R269,00</p> <p> </p> <p> </p> <p>Kind regards</p> <p>Naomi</p>

0
Replies (3)
Cell C
Cell C's reply10 Oct 2016, 11:47
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply11 Oct 2016, 11:24
Official

Palesa confirmed that she has contacted you and assisted with this matter.

Regards
Cell C | PN

NS
Naomi S's update11 Oct 2016, 12:42
Reviewer Update

Palesa was of great help regarding this issue. I want to thank her for assistance. I would highly recommend her to sort out any issue.

Thank you