AE
ABDUL-KADER EBRAHIM
1 reviews | Active since Jun 2015
23 Jul 2015, 00:37
cell c im very socked with ur help
I call in to 084140 cz I wanna deactivated my bb10 saves the lady I want to do it and all she say is ok she don't ask my number it's just Absolute silence for more ten 1 min n ten I dropped the call. All she did say was ok when I did ask her help and she didn't say anything if she is going to put me on hold or wat just silence that's not how it works at all
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Cell C's replyOfficial
23 Jul 2015, 08:08Hello abdul191822,
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Cell C's reply23 Jul 2015, 08:08
Official
Hello abdul191822,
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN