OT
Owen T

1 reviews | Active since Aug 2018

03 Jul 2019, 13:45

Cell C I’m not impressed

I lost my prepaid SIM card that I have been using over 10 years. I got another contract number that I use for calls, data and SMS. So here’s a deal, the SIM card was not been used for voice calls and I only used it only for WhatsApp and only purchased WhatsApp bundle for it. Unfortunately because I can’t match numbers that I dialed for January then you guys can’t help me. I mean who remembers numbers they dialed 7 months ago. On the records, the numbers I dialed only 2 numbers for past 3 months and I can only match 1 number. I believe the system is not user friendly.

So now im going to lose a number that I have used for everything insurances, references, emergency number for crèche, etc.

Really not happy with the service from Cell C. I ported from Vodacom to Cell C over 10 years ago and now I regret it.

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Replies (1)
Cell C
Cell C's reply03 Jul 2019, 14:57
Official
Good afternoon Owen

Please private message us the number in question as well as an alternative contact number,  in order for us to assist with your sim swap.

Regards
DA

Best regards,