HM
Herman M

1 reviews | Active since Jan 2022

12 Jan 2022, 12:17

Cell C *******ly spamming me with no way of opting out

I am receiving SMSs every day from Cell C all following this format: "Be the first to watch NEW MOVIE TRAILERS and more at only R2/day. Dial *147*6*527# to subscribe! T&Cs. Cell C. To stop reply:out"

Every day I respond with "out", yet I still get them and Cell C charges me for that SMS. Each day is from a different number so blocking the number doesn't even help.

I've contacted Cell C about this and I've also registered on the national opt-out database to no avail. This is infuriating and ******* with regards to privacy and marketing legislation.

0
Replies (2)
Cell C
Cell C's reply12 Jan 2022, 13:31
Official
Good day Herman 

Thank you contacting us. 

We sincerely apologies for any inconvenience. Your number will be removed from our Marketing data base. 

^NT   
HM
Herman M's update14 Jan 2022, 12:25
Reviewer Update
I have received another one of these messages today and will be reporting Cell C to the Information Regulator of South Africa.