VM
Virgil M
1 reviews | Active since Dec 2009
09 Sept 2015, 07:57
CELL C *******LY DEBITING MY ACCOUNT
I have a Cell C contract however I do not use the SIM card as I am also on another network. Therefore my standard monthly fee is R399.00. Despite this Cell C has twice debited my account in August for R1311.00 and R1124.00. They did this in the month of July as well and I had to have the banker reverse the ******* debit and I had to bear the charge for the reversal. <br> <br> These charges better be reversed shortly. This is nothing short of theft!<br> <br>
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Cell C's replyOfficial
09 Sept 2015, 08:03Hello VirgilMc,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Cell C's reply09 Sept 2015, 08:03
Official
Hello VirgilMc,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN