PE
Paul E

1 reviews | Active since Jul 2014

02 Nov 2015, 10:40

Cell C *******ly debiting Account after Cancel

<br> On 26 May 2015 We terminated our account With Cell C Ref ***. Since then we still regularly get debited with amounts that no one can explain. <br> <br> Dealing with Cell C service center has been a nightmare as their staff is un-equipped and has a no care attitude. This has been going on for Months, a simple contract cancellation has turned into a nightmare. <br> <br> Can Cell C please take ownership and address this ASAP, else we will need to take further steps!<br>

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Replies (1)
Cell C
Cell C's reply02 Nov 2015, 11:02
Official
Hello ell.ellis,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN