Cell C *******ly created A contract On My Name

A Fibre provider offered our complex an obligation free trial for 6 months last year sometime in 2017 (Iconnect was the name of I recall). I took up the trial service and in month 4 canceled the service. I contacted a Cape Town number if I recall at the time to cancel and a lady advised that the trial was cancelled.

To my horror it seems like Cell C bought this company, registered an account in my name in February if this year and continued to bill me for a year despite me not even living at the address anymore. I have tried all channels but Cell C says that I didn’t cancel the service? How would they know this if they didn’t own the company at the time? I also don’t understand how they have registered a contract in my name without my knowledge and continued to bill me for a service for over a year without receiving payment (I didn’t even know about this account)? Surely the service should have been terminated after the first skipped payment and I definitely never signed up for a contract with either cell c or the previous company. I am a technical tech savvy user who would never sign up on a fixed term Fibre contract as I always shop around for the best offer and would never commit to a contract given how data and Fibre offerings change on a quarterly basis. I have been using dial up, ADSL and Fibre for over a decade and each and every one of those were month to month contracts. Please can you advise who I can call to assist me with this as nobody at Cell C is taking ownership of my query and is prepared to listen. I’ve even tried hellopeter. The result is my credit history being destroyed by Cell C for a product that I didn’t even know I had with Cell C let alone agreed to. How was this contract created by cell c on my behalf without my consent and knowledge? Cell c keep lying and saying that I didn’t cancel AN OBLIGATION FREE TRIAL SERVICE with Iconnect, and Which was NOT A CONTRACT, how do they know this if they didn’t even own the company? How did you register an account on my behalf without notifying me or letting me know, and continue to bill me for a year for this stupid product without my knowledge? I would like Cell C’s CEO details please. I refuse to tolerate this. I will be calling into radio 702 to highlight his ********* business practice.