SP
Sudil P
1 reviews | Active since Mar 2018
28 Mar 2018, 09:30
Cell c ******* debit
Cell c debited my account for a myfibre service which I did not have or signed up for. They have apologised and promised to refund me. That's was 1month ago and still no refund. Shocking service , it is outright theft that they can debit anyone account without consent and just apologize and keep the money.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
28 Mar 2018, 10:05As per the email that was sent to you by MyFibre regarding this matter, you were supposed to send your ID number and they were going to assist with your refund. Have you forwarded your ID number?
If you have then they will assist accordingly.
Regards
Cell C | PN
Best regards,
Cell C's reply28 Mar 2018, 10:05
Official
As per the email that was sent to you by MyFibre regarding this matter, you were supposed to send your ID number and they were going to assist with your refund. Have you forwarded your ID number?
If you have then they will assist accordingly.
Regards
Cell C | PN
Best regards,
SP
Sudil P's updateReviewer Update
28 Mar 2018, 10:23All details sent in weeks ago and they have received it . Tried to call them , no answer after 10 minutes ( 20 euro cost ). Tried to email them today , says mailbox is full for cellc fibre and must resend mail at a later time. Please mail me directly and I will send you all the mail and responses.
You act like its general business practice to do this with no regard to the cost it has incurred me.
SP
Sudil P's update28 Mar 2018, 10:23
Reviewer Update
All details sent in weeks ago and they have received it . Tried to call them , no answer after 10 minutes ( 20 euro cost ). Tried to email them today , says mailbox is full for cellc fibre and must resend mail at a later time. Please mail me directly and I will send you all the mail and responses.
You act like its general business practice to do this with no regard to the cost it has incurred me.