JS
Jeann S

1 reviews | Active since Jan 2020

18 Jan 2020, 15:40

Cell C Ilanga Mall - Pathetic service.

Cell C Ilanga Mall - Nelspruit.

Ordered the new IPhone 11 a week before Christmas and still haven't received it. Consultants keep saying that their orders go in by end of the week and they will receive stock by the next monday. This has been on going now for more than a month, while family upgrade without problem at Vodacom and MTN.

Cancelled all contracts at this cellar provider and wouldn't recommend it to anyone in South Africa. Service was absolutely **********.

0
Replies (2)
JS
Jeann S's update18 Jan 2020, 15:45
Reviewer Update
Oh sorry and they called us in multiple times either for the wrong phone or color during this time too!
Cell C
Cell C's reply18 Jan 2020, 20:56
Official
Good Evening Jeann

Thank you for reaching out. 

We would like to apologize for the service you have experienced at our store. We do not promote that sort of service. We promise to work on providing excellent service to our Customers. 

^NZ